Katja Forbes, Author at Katja Forbes

Events

Business As [Un]usual

Design UI/UX

Are Silos Destroying Your Customer Experience?

UI/UX

Optimising The Customer Experience For Business Success

Design

Complacency kills CX: lessons from the Aussie retail meltdown

Technology

4 cutting edge tools for small business

Technology

High-tech CX tools are not just for big brands

Technology

Embracing digital is the antidote to disruption for retailers

UI/UX

Pioneering change in customer experience

UI/UX

Why going back to basics is the best way to build customer trust

Technology

The 5 trends businesses can’t afford to ignore in 2018

Technology

AI for Contact Centers? Try Intelligent support first!

UI/UX

How to design a customer-driven culture

Technology

Is artificial intelligence riddled with bias?

Design

DesignUp 2018 wraps up

Design UI/UX

Designing for a cashless society

Design

F Magazine – Design Pioneer

UI/UX

Creating the ultimate customer-centric environment

UI/UX

Will our manners go the same way as texting?

Events

100 Women of Influence Awards